Why constructive communication in a professional environment is pretty much everything.
Being able to give and receive feedback is essential in a work environment. Why? Because all relationships need productive conflict to grow—and it all starts with creating an open dialogue for constructive communication. Opening the door for two way communication will strengthen employee performance, while contributing to the overall success of the organization.
According to Forbes, “Strong employee engagement is closely aligned with the ability to give honest feedback in a helpful way.” Think of it like the “lettuce in the teeth” rule. As uncomfortable as it may be for you to tell someone they have food in their teeth, they would much rather you tell them then not. When you have productive discussions about performance, you walk out of the conversation much stronger because you were willing to go there. Finding the courage to have those difficult conversations shows that person you genuinely care for them and want to see them succeed.
On the flip side, as a leader, you also need to be open to receiving feedback. The same Forbes article says that leaders who ask for feedback are substantially more effective than leaders who don’t. Communication is a two-way street and when the line is kept open, we are able to create a comfortable work environment with high productivity and success rates. Just as employees need to be able to receive constructive criticism, management needs to be able to receive honest feedback from employees as well.
There is a proven link between feedback and productivity. With the workplace in a constant state of change, it is important to keep turnaround down and productivity up. This includes prioritizing employee satisfaction and engagement. An infographic from Workplace Research Foundation says, “highly engaged employees are 35% more likely to have above average productivity.” But according to research done by Office Vibe 65% of employees want more feedback.
Closing the gaps between employees and management will eliminate the barriers and create an environment that is more feedback friendly. Embracing this need and maintaining an open dialogue, as long as it is constructive, can only improve your workspace, your employee engagement and satisfaction and ultimately your company’s success. As leaders, you must simply take the first step in leading these conversations whether it makes you feel uncomfortable or not.
Want to learn more about how to provide constructive feedback for your team? Contact Carver Peterson to get started.